Tailored hospitality solutions

More than 20 Years of Experience

Welcome to our world, where hospitality is an art form, and passion meets expertise. We're not just a management firm; we're visionaries dedicated to transforming boutique properties into havens of unforgettable experiences. With a deep reliance on data intelligence and an unwavering commitment to excellence, we exceed expectations and craft extraordinary guest journeys. Join us on this transformative journey, where success is not just a goal but a shared pursuit of greatness. Together, let's redefine hospitality and create legacies that stand the test of time. Welcome to a partnership where expertise meets passion, and every moment is an opportunity for excellence.

Services

Finance

  • Manage cash flow
  • Prepare monthly and annual budgets
  • Forecasts
  • Payroll
  • Revenue Reports
  • EMP201 Returns
  • VAT201 Returns
  • Maintain & Audit files
  • Bookkeeping

Revenue

  • Rate management of online platforms via channel management
  •  Ensuring rate parity
  • Boosting revenue growth
  • Packages and promotions
  • Data analysis
  • Ensure return on investment
  • Ensure competitive rates in line with market trends
  • Increase Profitability
  • Drive sustainability
  • Improve Market Share

Sales & Marketing

  • Social media campaigns to drive direct bookings via our portals
  • Create professional content
  • Paid social media campaigns
  • Brand awareness and development
  • Comprehensive marketing plans to ensure return on investment.
  • SEO, SEM and website management

Central Reservations

  • Professional reservation team to ensure streamlined and personalised turnaround of all bookings
  • Excellent working knowledge of all properties and their services
  • Update and maintain all guest reservations and process such information
  • We offer a personalised service

Operations

  • Day to day hands on operation of your property
  • Training and development of staff
  • Maintenance and general upkeep of property
  • Guest services
  • Project management
  • Ensuring high standards
  • Security of property and guests

System & HR

  • Hospitality technology partners
  • POPI act compliance
  • Complete paperless process
  • Complete online cloud-based system
  • Secure access to information
  •  All labour relations are handled in house.
  • Training and development of all employees 
  • Our staff are our most valuable asset.

 

Our clients

Contact

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